Frequently Asked Questions

Here you will find answers to most frequents questions about Tile King and our tile collection.

About Tile King

What is Tile King?

Tile King is a Dubai-based tile showroom and online shop offering a wide range of tiles for walls and floors – from everyday collections to decorative, handmade, and design-led tiles sourced from around the world. We also supply kitchen appliances and sanitary ware, as well as tile installation services. We work with homeowners, designers, and contractors, supporting projects from early inspiration to final installation.

Do you provide expert installation services?

Yes, we do both. At Tile King we supply the tiles and provide installation services for all the tiles purchased, ensuring a professional finish. We handle everything from grouting to cutting and renovations, so you get a seamless outcome. By managing the details, we help turn your design ideas into reality, whether you're updating a powder bathroom or a large commercial office in Dubai.

What types of products, other than tiles, can I find at your tile store?

In addition to a wide variety of tiles, you'll find high-quality range of bathroom products like sinks and taps, as well as built-in kitchen appliances such as refrigerators and wine coolers. These items complement our tile offerings, helping you create a cohesive and stylish space in your home or business.

What can I expect when visiting your tile store in Dubai for my renovation project?

When visiting our tile store in Dubai, you can expect a straightforward and inspiring experience that's all about making your renovation project a success. Our showroom is filled with a massive variety of tiles and materials for every style and space, from bathroom mosaics to outdoor stone-look tiles. You’ll find helpful staff ready to walk you through your options and answer any questions. They can provide tips on color choices, finishes, and where different types of tiles work best. Plus, you’ll have the option to see and feel the products in person, helping you choose the right ones for your home’s needs and your personal taste.

Our Tile Collections

Do you offer mosaic tiles in Dubai?

Yes, we offer a great selection of mosaic tiles right here in Dubai. These tiles come in a variety of styles, like our artistic Sevilla and Kasba collections, which add a unique touch to any space. They're perfect for creating standout features in your home or business, and you can see all the options at our showroom on Umm Suqeim. Whether you're looking to add color to a backsplash or make an artistic floor pattern, our mosaic tiles are both stylish and durable—ideal for transforming your living areas.

Can I get outdoor tiles from your tile shop in Dubai?

Yes, outdoor tiles are available for order both online and offline in our showroom. They are designed to be durable and weather-resistant, ensuring they hold up well under the Dubai sun and any outdoor conditions. You’ll find a variety of styles, from natural stone looks to sleek modern finishes, all crafted to blend beauty with practicality. Feel free to visit and explore the options in person or get advice from our team to find the best fit for your outdoor project.

Do you offer porcelain slabs suitable for countertops?

Yes, we do offer porcelain slabs suitable for countertops in Dubai. Porcelain slabs are a fantastic choice because they're not only durable and low-maintenance but also come in a variety of styles that mimic natural stone. This makes them perfect for a sleek and modern kitchen or bathroom design. Plus, you'll find options that range in size and finish, allowing you to achieve exactly the look you want. Feel free to check out our selection online or visit our Dubai showroom to see them in person, and our team can help with any questions you might have!

Are there any unique decorative tiles available at your tile shop?

Yes, there are a few unique decorative tiles collections available: Barro tiles, Azulejo tiles, Japanese tiles, and more. These tiles can add a special touch to any space, making them great for feature walls or a standout backsplash. They offer a blend of traditional art and modern quality, ensuring they are both beautiful and durable. Exploring these options can give your project an artistic flair that's truly one-of-a-kind.

Ordering & Shipping

How long does delivery usually take?

Delivery times typically range from 3 to 14 business days, depending on the item.

  • Locally stocked tiles are usually delivered within 3–7 working days.
  • International and special-order items can take up from 2 to 8 weeks, depending on the tiles.

Once your order is confirmed, our team will coordinate the next steps with you via email or WhatsApp.

Do you offer free delivery?

Yes – free delivery is available for tile orders over AED 10,000.

Please note that some collections are excluded from free delivery, including Zellige tiles, as well as tiles from these manufacturers: TMF, Maruman, Viúva Lamego, and Barro, which are subject to specific delivery or air freight charges.

Our team will always coordinate the best possible solution for your order.

What do I need to prepare before delivery?

To avoid delays, customers are responsible for arranging:

  • Any required building or compound permits in advance.
  • Offloading at site, especially for heavy items like tiles, washbasins, or furniture

This helps ensure your delivery is smooth and on time.

Can I collect my order instead of having it delivered?

Yes, we offer a pick up from our Tile King showroom option at checkout. Once your order is processed and ready, we will inform you that it's ready for collection.

Get in touch

Have questions about your order, or a general enquiry?