التعليمات

Here you will find answers to most frequents questions about Tile King and our tile collection.

الطلب

What is Tile King?

Tile King is a Dubai-based tile showroom and online store offering a wide range of wall and floor tiles for residential and commercial projects across the UAE. Our collection includes everything from everyday porcelain tiles to decorative, handmade, patterned, and designer tiles sourced from around the world.

Alongside tiles, we also supply sanitary ware, bathroom products, and built-in kitchen appliances, making it easier to bring your entire renovation project together in one place. Whether you're renovating a bathroom, designing a kitchen, or working on a large-scale commercial space, our team supports homeowners, interior designers, architects, and contractors from inspiration to installation.

ما هو الحجم الذي يجب أن أشتريه؟

إذا لم تكن متأكدًا تمامًا من المقاس المناسب لك، فراجع أدلة المقاسات الخاصة بنا. فهي موجودة أسفل المقاسات المتوفرة لكل منتج من منتجاتنا.

هل يمكنني إلغاء طلبي؟

نحن نتفهم الأمر تمامًا، ونغير رأينا أيضًا! ورغم أننا نتمنى أن نتمكن من ذلك، إلا أنه بمجرد تقديم طلب، لا يمكننا تعديله أو إلغاؤه في الوقت الحالي. ونأمل أن تتوفر لدينا فرصة لإلغاء الطلب في يوم ما في المستقبل.

إذا لم يناسبك المنتج، فتأكد من استبداله بطراز مفضل أو إرجاعه لاسترداد المبلغ. للتذكير، الشحن المحلي للإرجاع مجاني.

What can I expect when visiting the Tile King showroom in Dubai?

Visiting the Tile King showroom is designed to make choosing tiles and finishes easier, more inspiring, and less overwhelming. Our Dubai showroom features a large selection of tiles for bathrooms, kitchens, living spaces, outdoor areas, and commercial projects — including porcelain tiles, decorative tiles, mosaics, wood-look tiles, and more.

You’ll be able to see and feel the materials in person, compare colors and finishes, and get practical advice from our team about which tiles work best for different spaces.

Whether you already know exactly what you want or are still exploring ideas for your renovation project, we’re here to help guide you through the options.

Can I order tiles from you online?

Yes – many of our tile collections and products can be browsed and ordered through our online store. Shopping online allows you to explore different tile styles, sizes, colors, and finishes from anywhere in the UAE. If you need help selecting products or calculating quantities for your project, our team is available to assist before you place your order.

Our Tile Collections

What types of tiles do you sell?

Tile King offers a wide variety of wall and floor tiles for both indoor and outdoor spaces.

Our collection includes porcelain tiles, ceramic tiles, decorative tiles, handmade tiles, mosaic tiles, subway tiles, marble-effect tiles, stone-look tiles, wood-look tiles, and slab tiles. We stock tiles in different sizes, colors, textures, and finishes to suit everything from modern apartments and villas to restaurants, offices, and retail spaces across Dubai and the UAE.

Do you sell tiles for bathrooms and kitchens?

Yes — we offer a large selection of bathroom tiles and kitchen tiles suitable for walls, floors, backsplashes, showers, wet areas, and feature walls. Whether you’re looking for minimalist porcelain tiles, decorative patterned tiles, zellige finishes, or durable kitchen floor tiles, our collection includes options for a wide range of interior styles. Our team can also help you choose tiles based on practicality, maintenance, slip resistance, and the overall look you want to achieve.

Can I get tile samples before placing my order?

Yes, tile samples are available for many of our collections. Getting samples can help you see the true color, texture, and finish of a tile in your own lighting and space before placing a larger order. If you’re unsure which tiles work best together, our team can also help recommend combinations for flooring, walls, backsplashes, and bathrooms.

Just call us at 800 TILE or send a message via WhatsApp to request samples.

Do you offer mosaic tiles in Dubai?

Yes, we offer a great selection of mosaic tiles right here in Dubai. These tiles come in a variety of styles, like our artistic Sevilla and Kasba collections, which add a unique touch to any space. They're perfect for creating standout features in your home or business, and you can see all the options at our showroom on Umm Suqeim. Whether you're looking to add color to a backsplash or make an artistic floor pattern, our mosaic tiles are both stylish and durable—ideal for transforming your living areas.

Can I get outdoor tiles from your tile shop in Dubai?

Yes, outdoor tiles are available for order both online and offline in our showroom. They are designed to be durable and weather-resistant, ensuring they hold up well under the Dubai sun and any outdoor conditions. You’ll find a variety of styles, from natural stone looks to sleek modern finishes, all crafted to blend beauty with practicality. Feel free to visit and explore the options in person or get advice from our team to find the best fit for your outdoor project.

Do you offer porcelain slabs suitable for countertops?

Yes, we do offer porcelain slabs suitable for countertops in Dubai. Porcelain slabs are a fantastic choice because they're not only durable and low-maintenance but also come in a variety of styles that mimic natural stone. This makes them perfect for a sleek and modern kitchen or bathroom design. Plus, you'll find options that range in size and finish, allowing you to achieve exactly the look you want. Feel free to check out our selection online or visit our Dubai showroom to see them in person, and our team can help with any questions you might have!

Do you sell zellige tiles in Dubai?

Yes — Tile King offers a range of zellige tiles and zellige-style tiles suitable for bathrooms, kitchens, backsplashes, feature walls, and commercial interiors. Known for their handcrafted look, rich texture, and tonal variation, zellige tiles are popular in both modern and traditional interior design projects.

Our collection includes different colors, finishes, and formats, making them ideal for adding depth and character to a space.

Are there any unique decorative tiles available at your tile shop?

Yes, there are a few unique decorative tiles collections available: Barro tiles, Azulejo tiles, Japanese tiles, and more. These tiles can add a special touch to any space, making them great for feature walls or a standout backsplash. They offer a blend of traditional art and modern quality, ensuring they are both beautiful and durable. Exploring these options can give your project an artistic flair that's truly one-of-a-kind.

Do you sell terracotta tiles?

Yes — Tile King offers both natural terracotta tiles and porcelain tiles with a terracotta look. So that our customers can choose between the authentic character of real terracotta or the lower-maintenance durability of porcelain.

Terracotta-look porcelain tiles are especially popular for kitchens, courtyards, outdoor spaces, cafes, and Mediterranean-inspired interiors, offering the warm, earthy appearance of terracotta with the practical benefits of porcelain.

الشحن والإرجاع والاستبدال

ما هي سياسة الشحن؟

بمجرد تقديم طلبك، ستتلقى رسالة تأكيد عبر البريد الإلكتروني لإعلامك بأن فريق التنفيذ لدينا قد استلم طلبك. بمجرد تنفيذ طلبك، ستتلقى إشعارًا عبر البريد الإلكتروني بمعلومات التتبع الخاصة بك. رسوم الشحن غير قابلة للاسترداد في حالة الإرجاع.

هل تقومون بالشحن إلى الخارج؟

نعم، نقوم بالشحن إلى جميع أنحاء العالم. سيتم تطبيق تكاليف الشحن، والتي سيتم إضافتها عند إتمام عملية الشراء.

Do you deliver tiles across Dubai and the UAE?

Yes — Tile King offers tile delivery across Dubai and throughout the UAE. Delivery times may vary depending on product availability, order size, and your location, but our team will always keep you updated throughout the process.

What do I need to prepare before delivery?

To avoid delays, customers are responsible for arranging:

  • Any required building or compound permits in advance.
  • Offloading at site, especially for heavy items like tiles, washbasins, or furniture

This helps ensure your delivery is smooth and on time.

Can I collect my order instead of having it delivered?

Yes, we offer a pick up from our Tile King showroom option at checkout. Once your order is processed and ready, we will inform you that it's ready for collection.

What should I do if my order delivery is delayed?

Delivery times can vary depending on stock availability, order size, and shipping schedules.

If it has been more than 10 working days since placing your order and you haven’t received an update from our team, please contact us directly so we can check the status of your delivery for you.

Our team will be happy to assist.

Do you ship tiles to KSA?

Yes — Tile King can arrange tile delivery to Saudi Arabia and other GCC locations. But we recommend contacting our team before placing your order, as shipping costs and delivery timelines can vary depending on the order size, product type, and destination.

This way we can advise you on delivery charges, estimated lead times, and the best shipping options for your project.

Tile Selection

How do I know how many tiles I need?

If you’re unsure how many tiles to order, our team can help you calculate the quantity based on your space and tile size. We usually recommend having accurate measurements of your floors or walls before placing an order.

It’s also common to order a little extra material (an additional 10-15%) to allow for cuts, layout adjustments, and future repairs if needed.

Can you help me choose the right tiles for my project?

Absolutely. Choosing tiles can feel overwhelming with so many sizes, finishes, and styles available, especially during a renovation. Our team can help you narrow down options based on your space, design style, budget, and practical needs.

Whether you’re looking for modern bathroom tiles, warm wood-look flooring, statement feature tiles, or durable outdoor surfaces, we can guide you toward combinations that work well together and fit your project.

Why choose porcelain tiles?

Porcelain tiles are one of the most popular choices for floors and walls because they’re durable, low-maintenance, and suitable for both residential and commercial spaces. They’re resistant to moisture and wear, making them ideal for bathrooms, kitchens, living areas, and outdoor spaces.

Porcelain tiles are also available in a huge variety of designs, including marble-effect, stone-look, concrete-look, and wood-look finishes, allowing you to achieve different aesthetics without the maintenance requirements of natural materials.

How are zellige tiles installed?

Because zellige tiles have natural variation in color, texture, size, and shape, they require a slightly different installation approach compared to standard porcelain or ceramic tiles. The layout of the tiles is usually done before installation to create a balanced and natural-looking result.

During installation, the surface should be properly levelled, and flexible adhesive and grout are recommended. Small grout joints help maintain the traditional zellige look while still allowing adjustments for the handmade variations between tiles.

For showers, pools, and wet areas, proper waterproofing beneath the tiles is essential, as grout lines alone do not make a surface waterproof. Planning the tile layout carefully before installation is also recommended, especially for patterned designs or feature walls.

For a more details breakdown please contact us, we'd be happy to advise.

تواصل معنا

هل لديك أسئلة حول طلبك، أو استفسار عام؟