التعليمات

Here you will find answers to most frequents questions about Tile King and our tile collection.

الطلب

What is Tile King?

Tile King is a Dubai-based tile showroom and online shop offering a wide range of tiles for walls and floors – from everyday collections to decorative, handmade, and design-led tiles sourced from around the world. We also supply kitchen appliances and sanitary ware, as well as tile installation services. We work with homeowners, designers, and contractors, supporting projects from early inspiration to final installation.

ما هو الحجم الذي يجب أن أشتريه؟

إذا لم تكن متأكدًا تمامًا من المقاس المناسب لك، فراجع أدلة المقاسات الخاصة بنا. فهي موجودة أسفل المقاسات المتوفرة لكل منتج من منتجاتنا.

هل يمكنني إلغاء طلبي؟

نحن نتفهم الأمر تمامًا، ونغير رأينا أيضًا! ورغم أننا نتمنى أن نتمكن من ذلك، إلا أنه بمجرد تقديم طلب، لا يمكننا تعديله أو إلغاؤه في الوقت الحالي. ونأمل أن تتوفر لدينا فرصة لإلغاء الطلب في يوم ما في المستقبل.

إذا لم يناسبك المنتج، فتأكد من استبداله بطراز مفضل أو إرجاعه لاسترداد المبلغ. للتذكير، الشحن المحلي للإرجاع مجاني.

What can I expect when visiting your tile store in Dubai for my renovation project?

When visiting our tile store in Dubai, you can expect a straightforward and inspiring experience that's all about making your renovation project a success. Our showroom is filled with a massive variety of tiles and materials for every style and space, from bathroom mosaics to outdoor stone-look tiles. You’ll find helpful staff ready to walk you through your options and answer any questions. They can provide tips on color choices, finishes, and where different types of tiles work best. Plus, you’ll have the option to see and feel the products in person, helping you choose the right ones for your home’s needs and your personal taste.

Our Tile Collections

Do you offer mosaic tiles in Dubai?

Yes, we offer a great selection of mosaic tiles right here in Dubai. These tiles come in a variety of styles, like our artistic Sevilla and Kasba collections, which add a unique touch to any space. They're perfect for creating standout features in your home or business, and you can see all the options at our showroom on Umm Suqeim. Whether you're looking to add color to a backsplash or make an artistic floor pattern, our mosaic tiles are both stylish and durable—ideal for transforming your living areas.

Can I get outdoor tiles from your tile shop in Dubai?

Yes, outdoor tiles are available for order both online and offline in our showroom. They are designed to be durable and weather-resistant, ensuring they hold up well under the Dubai sun and any outdoor conditions. You’ll find a variety of styles, from natural stone looks to sleek modern finishes, all crafted to blend beauty with practicality. Feel free to visit and explore the options in person or get advice from our team to find the best fit for your outdoor project.

Do you offer porcelain slabs suitable for countertops?

Yes, we do offer porcelain slabs suitable for countertops in Dubai. Porcelain slabs are a fantastic choice because they're not only durable and low-maintenance but also come in a variety of styles that mimic natural stone. This makes them perfect for a sleek and modern kitchen or bathroom design. Plus, you'll find options that range in size and finish, allowing you to achieve exactly the look you want. Feel free to check out our selection online or visit our Dubai showroom to see them in person, and our team can help with any questions you might have!

Are there any unique decorative tiles available at your tile shop?

Yes, there are a few unique decorative tiles collections available: Barro tiles, Azulejo tiles, Japanese tiles, and more. These tiles can add a special touch to any space, making them great for feature walls or a standout backsplash. They offer a blend of traditional art and modern quality, ensuring they are both beautiful and durable. Exploring these options can give your project an artistic flair that's truly one-of-a-kind.

الشحن والإرجاع والاستبدال

ما هي سياسة الشحن؟

بمجرد تقديم طلبك، ستتلقى رسالة تأكيد عبر البريد الإلكتروني لإعلامك بأن فريق التنفيذ لدينا قد استلم طلبك. بمجرد تنفيذ طلبك، ستتلقى إشعارًا عبر البريد الإلكتروني بمعلومات التتبع الخاصة بك. رسوم الشحن غير قابلة للاسترداد في حالة الإرجاع.

هل تقومون بالشحن إلى الخارج؟

نعم، نقوم بالشحن إلى جميع أنحاء العالم. سيتم تطبيق تكاليف الشحن، والتي سيتم إضافتها عند إتمام عملية الشراء.

What do I need to prepare before delivery?

To avoid delays, customers are responsible for arranging:

  • Any required building or compound permits in advance.
  • Offloading at site, especially for heavy items like tiles, washbasins, or furniture

This helps ensure your delivery is smooth and on time.

Can I collect my order instead of having it delivered?

Yes, we offer a pick up from our Tile King showroom option at checkout. Once your order is processed and ready, we will inform you that it's ready for collection.

تواصل معنا

هل لديك أسئلة حول طلبك، أو استفسار عام؟